Getting hold of the office
Call, write or visit to reserve: speak to an airport transfer specialist in Wilmington, DE
The office arranges private rides between New Castle County addresses and Philadelphia International Airport, and there are three ways to reach it: by phone, in writing, or at the suite in person. To speak to an airport transfer specialist in Wilmington, DE, call within the hours printed on this page. Written requests go through the form or by email, and every answer comes back in writing with a local car company's own fare for the ride.
Phone hours, Monday through Saturday
Call +1 (302) 656-7483 Monday to Friday from noon to 8 p.m., or on Saturday from 10 a.m. to 2 p.m., Eastern time. Sunday is a form day, with the phone off until Monday at noon. Have the pickup address with its ZIP, the date, the flight number and the head count in front of you, and you speak to a specialist who writes the request down while you talk.
When the office calls you, the caller gives a name, the office name and the office number. Ask to go on the do-not-call list and those calls end within ten business days. The car and the price are settled later, in writing, by the car company's fare and your written yes.
Prefer to put it in writing?
The form on this page takes requests 24/7. Email works just as well: write to schedule@worldwidetraveltours.net with the same details you would give on the phone. Questions about the data you send go to privacyletters@worldwidetraveltours.net.
A request that reaches the office while the phone is answered, at least two hours before closing, gets a written reply within two hours. Later requests, and those sent on a day with no phone hours, are answered by 1 p.m. Eastern on the next day the phone is picked up; one sent in the morning before the phone opens is answered by 1 p.m. that very day. Sent after noon on Saturday, or on Sunday, a request hears back by 1 p.m. Monday. Until the car company confirms the ride in writing after your yes, the office marks it request received.
Under the phone field sits an optional box. Tick it and the office, along with the car company that takes the ride, may call or text that number about that ride only; reply STOP to end texts. Leave it empty and replies come by email, and the driver may call only on the day of the ride.
Visits to the suite by arrangement
The office works from a suite at 750 Shipyard Drive, Suite 202, Wilmington, DE 19801. Visits are by arrangement, so call or write first and settle on a time. Bring the address, the date and the flight details; the request then goes in exactly as one sent from home would, and the fare still arrives in writing from the car company.
Before you come, the page on how to reserve airport rides through a Wilmington, DE booking office walks through each step from request to written confirmation. Each ZIP page carries its own figures, as the page for an airport transfer from New Castle, DE to PHL does for 19720.